EMAIL INFORMATION FOR TOWNSQR ACCOUNTS

With the changes that we made we have discovered a few configuration issues on client computers. Please walk through the settings below if you are getting username or password errors in your email:

In Outlook Express / Windows Mail (Vista):

Click on Tools - Accounts. Then click the Properties button, then the Servers tab. Ensure that in the lines for the "Incoming Mail (POP3):" and "Outgoing Mail (SMTP):" that it has "mail.townsqr.com" in there.
Lower on this same screen, in the box for Account Name, ensure that you have your full email address in that box. This has been the most common issue - many have had only the first part of their email. For instance, instead of having just "jason" in that box, it would need to be "jason@townsqr.com".

For Microsoft Outlook:

Click on Tools - Email Accounts. Choose "View or Change Existing Email Accounts". Choose your account and click Change. Ensure that in the lines for the "Incoming Mail (POP3):" and "Outgoing Mail (SMTP):" that it has "mail.townsqr.com" in there. In the User Name: box ensure that your full email address is there and not just the first part. For instance, instead of just "jason" it would need to be "jason@townsqr.com".

For Mac Mail:

Click on Preferences - Accounts. Click your account. Ensure that the Incoming Mail Server is "mail.townsqr.com" and that your username is your full email address.

If you need immediate access to your "old" contacts:

Please Call the office at 417.256.3848 or email a request to support@jaggartech.com

If your email address is not "@townsqr.com":

Follow the instructions above but instead of "mail.townsqr.com" for the incoming and outgoing mail servers, replace that with mail.YOURDOMAIN.XXX.